We are proud to highlight a valuable resource designed to support retail businesses across Ontario. The **Retail Safety & Security Guide** is a comprehensive toolkit aimed at preventing and reducing incidents of crime while enhancing the safety of both customers and staff.
This guide provides practical guidelines and resources to help businesses:
✅ Become less vulnerable to crime
✅ Identify appropriate responses to retail crime
✅ Prevent and address the most common and severe forms of retail crime
✅ Manage situations involving abusive customers, suspicious individuals, intoxicated persons, and those experiencing mental health crises
✅ Implement measures to prevent workplace violence between customers and staff
We encourage all retail businesses to access the Retail Safety & Security Guide, available online at the Retail Council of Canada website. Retail Safety and Security Guide Ontario – Retail Council of Canada
