We are proud to highlight a valuable resource designed to support retail businesses across Ontario. The **Retail Safety & Security Guide** is a comprehensive toolkit aimed at preventing and reducing incidents of crime while enhancing the safety of both customers and staff.
This guide provides practical guidelines and resources to help businesses:
Become less vulnerable to crime
Identify appropriate responses to retail crime
Prevent and address the most common and severe forms of retail crime
Manage situations involving abusive customers, suspicious individuals, intoxicated persons, and those experiencing mental health crises
Implement measures to prevent workplace violence between customers and staff
We encourage all retail businesses to access the Retail Safety & Security Guide, available online at the Retail Council of Canada website. Retail Safety and Security Guide Ontario – Retail Council of Canada
